Returns & Exchanges
At Letterland, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn garments with original tags attached. If your new fashion find isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
Drop Off the Shipment
Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing